7 Coaching Tips for Your Managers and Leaders
9/6/16.
“Managers need to stretch, challenge, and coach their high-potential employees… Without multi-dimensional dialogue about these issues, managers tend to hold on to their high-potential people instead of helping them along an intentional developmental pathway. High-potentials then may interpret this as a lack of company support and will be inclined to look elsewhere.”
– Ron Ashkenas, The Paradox of High Potentials, Harvard Business Review
Developing coaching skills in leaders is one of the best things you can do for your business. Coaching skills can help with key employee retention, performance improvement, skill improvement, and knowledge transfer.
While there are other important leadership skills and competencies, coaching is central to improving the performance of entire teams.
A study conducted by Bersin by Deloitte showed that organizations with senior leaders who coach effectively and frequently improve their business results by 21 percent as compared to those who never coach.
7 Coaching Tips for Managers
1. Ask good questions. Great questions lead to great answers, and great answers lead to great conversations. It is crucial that managers develop strong relationships with your employees. This will help them determine if employees are curious, have the capacity to perform and improve, and have a positive attitude.
2. Meet the employee on the employee’s terms.
3. Coaches are motivated by the success of others, and that requires a relentless focus outward. Coaching requires both encouragement and empowerment. Managers must work with employees to build one-on-one relationships that result in improved performance.
4. Understand how to guide conversations. This is where communication skills and emotional intelligence really come into play. Managers must guide conversations by asking questions not by giving direction or directives. Employees learn and grow the most when they uncover the answers themselves.
5. Reinforce effective listening skills to make sure that the feedback is understood by the employee. Show managers and coaches how to ask follow-up and clarifying questions to do this and make sure every communication is clear and understood by all parties.
6. Managers have a central role in the success of the development programs of their employees. No other person has as much influence over the productivity, engagement and learning as the manager over her direct reports. Support both the employee and manager in this effort.
7. Teach the importance of coaching in the moment. Learning is best when things are occurring. Employees learn best by doing, so coach as you go!
Daniela Ibarra
Marketing Specialist at BizLibrary
Source:http://www.bizlibrary.com/article/7-coaching-tips-managers-leaders/
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