Saturday, August 27, 2011

HHRR-Model Interview Questions & more

The following information is used for educational purposes only.


Model Interview Questions - Sales Coordinator


By:
Date:


Interview Questions - Sales Coordinator Position





Candidate: ______________________________________________________________________



Date: _____________________________



Instructions:



Once you have saved the interview package to your desktop, you can modify the rating system and question design to reflect your needs and job requirements.



The interview package is designed to allow the interviewer to rank the candidate´s individual answers and give the candidate an overall rating. Interviewers should focus on the required job skills and responsibilities of the position, rather than ranking the candidate based on personal reactions. The scoring system is based on the following:

1 - Poor 2 - Unsatisfactory 3 - Satisfactory 4 - Good 5 - Excellent



Helpful hints to determining Excellent or Poor answers:
•The candidate should be able to relate their answer back to specific work-related examples.
•The answers should reflect the characteristics and skills you require for the position.
•The candidate should display confidence when responding to questions.
•The interviewer should look for quality answers, not quantity. Long answers do not necessarily equal quality responses.
•Bad comments about previous employers and their business practices do not reflect good answers.



Questions:



Describe your previous positions and the responsibilities you were accountable.

How much of your work is checked? Why?

1 2 3 4 5







Tell me about a situation where you were involved in a conflict of opinions or personalities.

What was the conflict? Who was involved? How was it resolved?

1 2 3 4 5





Tell me about your most important project or responsibility.

What role did you play?

1 2 3 4 5







What computer skills do you possess?

How have you used them at work?

1 2 3 4 5







Describe a complicated problem you had to deal with on the job.

1 2 3 4 5







Tell me about a time when you were faced with stress at work that tested your time.

1 2 3 4 5







How have you kept track of progress on delegated projects for which you are responsible?

1 2 3 4 5







Give me an example of a something you do that requires a high attention to detail.

Why is this important?

1 2 3 4 5





Tell me about a time when you did more than was required in your position.

1 2 3 4 5





What are your three major strengths?

What would you like to continue to develop?



1 2 3 4 5









Overall Rating:

1 2 3 4 5





Comments:





Interviewer:_____________________________________________________________



****************************************************************************



Internal Job Posting


By:
Date:


Internal Job Posting Template




STAFF OPPORTUNITY



Position:___________________________________________________________




Reports To:_________________________________________________________




Location/Department:_________________________________________________




Qualifications or Skill Required:_________________________________________




Responsibilities:_________________________________________________________

_______________________________________________________________________

_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

_______________________________________________________________________






Application Deadline:



Interested applicants should forward resume to



Name

Position Title

Company Name

Company Address

Fax (000) 000-0000

E-Mail Address





STAFF OPPORTUNITY


****************************************************************************



Reference Letter Example Template


By:
Date:




{BUSINESS NAME}

{ADDRESS}

{CITY, STATE, ZIP CODE}

Phone: {NUMBER}

Fax: {NUMBER}

{EMAIL}



{DATE}



{PROSEPCTIVE EMPLOYER NAME}

{ADDRESS}

{CITY, STATE, ZIP CODE}



Re: Reference Letter for {FORMER EMPLOYEE NAME}



Dear {PROSPOECTIVE EMPLOYER NAME}



Our records indicate that {FORMER EMPLOYEE NAME} was employed by {BUSINESS NAME} in the position of {POSITION} from {DATE} to {DATE}. At the time of their departure {HIS/HER} salary was {SALARY}.



I worked with {FORMER EMPLOYEE NAME} in that capacity of {YOUR POSITION} and we interacted on a {DAILY/WEEKLY/MONTHLY} basis. Unfortunately, {HE/SHE} did not meet our job expectations. During {HIS/HER} employment, {HE/SHE} was unable to {INSERT INFORMATION}, and {HE/SHE} was unable to correct this problem despite repeated discussions and warnings.



{FORMER EMPLOYEES NAME} left employment with {BUSINESS NAME} and unfortunately {HE/SHE} would not be eligible for rehire with our Company.



Sincerely





{NAME}

{POSITION}

{BUSINESS NAME}


****************************************************************************


Candidate Evaluation Form


By:
Date:


Candidate Evaluation Form



Interviewer :



Date :



Candidate Name :



Position :



Scoring

Candidate evaluation forms are to be completed by the interviewer to rank the candidates overall qualifications for the position to which they have applied. Under each heading the interviewer should give the candidate a numerical rating and write specific job related comments in the space provided. The numerical rating system is based on the following.



5 - Exceptional 4 - Above Average 3 - Average 2 - Satisfactory 1 - Unsatisfactory





Educational Background - Does the candidate have the appropriate educational qualifications or training for this position?

Rating: 1 2 3 4 5



Comments:









Prior Work Experience - Has the candidate acquired similar skills or qualifications through past work experiences?

Rating: 1 2 3 4 5



Comments:









Technical Qualifications/Experience - Does the candidate have the technical skills necessary for this position?

Rating: 1 2 3 4 5



Comments:










Verbal Communication - How were the candidate´s communication skills during the interview? i.e. body language, answers to questions.

Rating: 1 2 3 4 5

Comments:






Candidate Enthusiasm - How much interest did the candidate show in the position and the company?

Rating: 1 2 3 4 5

Comments:






Knowledge of Company - Did the candidate research the company prior to the interview?

Rating: 1 2 3 4 5

Comments:






Teambuilding/Interpersonal Skills - Did the candidate demonstrate, through their answers, good teambuilding/interpersonal skills?

Rating: 1 2 3 4 5

Comments:






Initiative - Did the candidate demonstrate, through their answers, a high degree of initiative?

Rating: 1 2 3 4 5

Comments














Time Management - Did the candidate demonstrate, through their answers, good time management skills?

Rating: 1 2 3 4 5

Comments:






Customer Service - Did the candidate demonstrate, through their answers, a high level of customer service skills/abilities?

Rating: 1 2 3 4 5

Comments:






Salary Expectations - What were the candidate´s salary expectations? Were they within the range for the position?

Rating: 1 2 3 4 5

Comments:






Overall Impression and Recommendation - Final comments and recommendations for proceeding with the candidate.

Rating: 1 2 3 4 5

Comments:



****************************************************************************


Vacation Request


By:
Date:


Vacation Request Form



Employee:___________________________________________________________________



Employee Number:________________________________________________________________



Department:_________________________________________________________________


Supervisor:_________________________________________________________________






Start Date


End Date


Total Days


Reason Code
























































Reason Codes:

V - Vacation Day

F - Floater Day

PL - Personal Leave Paid

PU - Personal Leave Unpaid



Employee Signature_______________________________________________________________



Date_________________________



Manager Signature________________________________________________________________



Date_________________________







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